National Privacy Policy

At National, we respect your privacy and are committed to protecting your personal data whenever you use our platform. This National Privacy Policy explains how we collect, use, store and safeguard your information when you register, deposit, play, or browse national casino games on our site. By using our services, you agree to the practices described below.

Information We Collect

When you create an account or use national casino login credentials to access your profile, we collect several categories of data to provide, secure and improve our services.

• We collect registration details such as your name, date of birth, email address, phone number and country of residence
• We gather identity verification documents during KYC checks, including proof of address and payment method confirmation
• We record transaction history related to your national deposit and national withdrawal activity
• We track your gaming activity, including slots, live casino sessions and sportsbook bets, to personalise promotions and prevent fraud
• We collect technical data such as IP address, device type, browser information and geolocation to enforce restricted country rules
• We store communication records when you contact our support team via live chat, email, or the contact form

Information Collected Through the National App and Browser

Whether you access our services via desktop, mobile browser, or the national app added to your home screen, we may collect session data, device identifiers and usage patterns. This helps us maintain a consistent experience across the national casino app and our web platform.

How We Use Your Data

We use the information we collect for legitimate business purposes, including account management, regulatory compliance and service improvement. Our processing activities include:

• We verify your identity and age before granting access to real-money play or any national casino bonus
• We process your deposits and withdrawals securely through our listed payment providers
• We detect and prevent fraud, money laundering and unauthorised multiple accounts
• We send you promotional communications about a national bonus code, national promo code offers, or VIP Club rewards, where you have consented
• We analyse gameplay data to calculate comp points and manage our loyalty program
• We comply with licensing obligations under our Curaçao licence 8048/JAZ2017-067 issued to Antillephone N.V.

Legal Basis for Processing

We process your personal data based on contractual necessity, legal obligations under our gaming licence, legitimate business interests and, where applicable, your explicit consent. You may withdraw consent for marketing communications at any time without affecting the processing necessary for account operation.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• We share data with payment processors to complete your national deposit and national withdrawal transactions
• We share verification data with identity and anti-fraud service providers
• We disclose information to regulators and law enforcement when legally required
• We share limited data with our game providers, such as Pragmatic Play, Evolution and NetEnt, to enable gameplay and jackpot tracking
• We engage IT and hosting partners who process data on our behalf under strict confidentiality agreements

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to remember your preferences, keep you securely logged in through national login sessions, and analyse traffic patterns. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit functionality, including access to the national casino no deposit bonus features.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including regulatory record-keeping requirements. Dormant accounts with no login activity for 12 months may incur maintenance fees as described in our terms, and we retain associated data in accordance with applicable financial and licensing regulations.

Your Rights

We recognise your rights regarding the personal data we hold about you. Depending on your jurisdiction, you may exercise the following rights:

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention obligations
• You may object to or restrict certain processing activities, including marketing communications
• You have the right to data portability where technically feasible
• You may lodge a complaint with our support team at complaints@National Casino.com if you believe your rights have been violated

Restricted Jurisdictions

We do not knowingly process data from residents of restricted countries, including the United States, United Kingdom, and several other jurisdictions listed in our terms. If we identify a player from a restricted territory, we reserve the right to suspend the account and process data solely for compliance purposes.

Security Measures

We implement industry-standard technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Our security framework includes encrypted data transmission, restricted internal access controls, and regular security audits across our national casino app and website infrastructure.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect data from minors, and any account found to belong to an underage individual will be closed immediately, with winnings forfeited in accordance with our terms.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your data, how to manage your national bonus preferences, or how to exercise your privacy rights, please reach out through our live chat, available 24/7, or email us directly at support@National Casino.com. For formal complaints, contact complaints@National Casino.com, and our team will respond within 24 hours.